PawLux™ Frequently Asked Questions 🐾
What is the PawLux™ AutoPaw Cleaner?
The PawLux™ AutoPaw Cleaner is designed to make cleaning your pet’s paws quick and convenient. The soft silicone bristles help remove dirt and mud after walks, outdoor play, rainy days, beach trips, and other adventures.
Can I use it for dogs and cats?
Yes. The PawLux™ AutoPaw Cleaner is designed for dogs and cats whose paws comfortably fit inside the cleaner.
How do I use the AutoPaw Cleaner?
Add an appropriate amount of clean water, gently place one paw inside, activate the cleaner, and allow the soft silicone bristles to clean around the paw. Remove the paw and dry it with a clean towel. Repeat as needed.
Does it hurt my pet's paws?
The cleaner uses soft silicone bristles designed for gentle cleaning. Always supervise your pet during use and discontinue use if your pet appears uncomfortable.
Can I use soap?
Clean water is sufficient for everyday dirt and mud. If you choose to use a cleansing product, use only a small amount of a pet-safe product appropriate for your animal.
How do I clean the PawLux™ AutoPaw Cleaner?
Empty the dirty water after use and clean the removable/washable components according to the product instructions. Allow the unit to dry before storing.
How long does shipping take?
Shipping times depend on the destination and shipping method. Available shipping options and estimated delivery information are shown during checkout.
How can I track my order?
When tracking is available, you'll receive tracking information after your order has been processed and shipped.
Can I return my order?
Returns are handled according to our store's Return & Refund Policy. Please review that policy before requesting a return.
What if my product arrives damaged or I receive the wrong item?
Contact PawLux™ customer support as soon as possible with your order information and photos of the item so we can review the issue.
Still need help?
Visit our Contact page and send us a message. We'll be happy to assist you.